Employment Opportunities

Stuckey Automotive, the area's largest automotive group, is recruiting ambitious, responsive Inbound Call Specialist to provide a level of customer care that will help our company maintain its loyal customer base and gain market share throughout central Pennsylvania.

The Job:

• Answer all incoming calls promptly, professionally using our script

• Route calls to dedicated department / team member
• Ensure excellent customer service on the phones
• Take ownership of all incoming phone calls to ensure complete customer satisfaction

 

Qualifications Skills/Requirements:
• Call Center / Administrative Assistant experience
• Excellent written and verbal communication skills
• Must submit to and pass a background check and drug test
• Must have a valid PA-issued Driver's License

Our company is one that constantly evolves. The above duties should in no way be construed as an Inbound Call Specialist's only duties. Our management team reserves the right to assign additional tasks and adjust performance expectations.

Our ideal candidate should have an absolute love for all aspects of customer service, especially the joy of knowing you helped one of customers. You will have the moxie and fortitude to exceed all expectations - ours and yours.

Given the opportunity of this position, special consideration will be given to those with a minimum of one year of experience handling a high volume of phone calls.

This is a full-time position with swing and Saturday shifts.

Stuckey Automotive is an Equal Opportunity Employer.

Job Type: Full-time

Pay: Hourly Rate.

Stuckey Automotive, the area's largest automotive group, is recruiting ambitious, responsive internet sales specialists to work within our Business Development Center to provide a level of customer care that will help our company maintain its loyal customer base and gain market share throughout central Pennsylvania.

The Job:
• Meet our minimum threshold for appointments booked daily
• Exceed our daily quota for outgoing calls
• Confirm all appointments; reschedule missed appointments accordingly
• Answer all incoming calls promptly, professionally using our script
• Directly respond to all emails, chats / texts, and messages with accuracy
• Engage with prospects immediately after store visitor
• Cultivate an open line of communication with all contacts for up 120 days after introduction
• Maintain a history log; record appointments, inquiries, and next steps
• Stay abreast on the latest technologies and news in the automotive industry
• Foster open and honest relationships with team and management
• Exercise leadership skills to mentor team members

 

Qualifications Skills/Requirements:
• BDC / Call Center / Administrative Assistant experience
• Proficient knowledge of CRM systems
• Excellent written and verbal communication skills
• Clean, polished appearance becoming of our team
• Must submit to and pass a background check and drug test
• Must have a valid PA-issued Driver's License

• This is a desk job where you will be in an office for the duration of your shift except for breaks.

 

Our company is one that constantly evolves. The above duties should in no way be construed as an internet sales specialist's only duties. Our management team reserves the right to assign additional tasks and adjust performance expectations.

Our ideal candidate should have an absolute love for all aspects of customer service, especially the joy of knowing you helped one of customers. You will have the moxie and fortitude to exceed all expectations - ours and yours.

This can be a very lucrative and rewarding position. Given the opportunity of this position, special consideration will be given to those with a minimum of one year of experience handling a high volume of phone calls.

This is a full-time position with swing and Saturday shifts.

Stuckey Automotive is an Equal Opportunity Employer.

Job Type: Full-time

Pay: Hourly rate + plus commission and bonus pays

 

Stuckey Automotive, the area's largest automotive group, is urgently recruiting ambitious, resourceful sales professionals to join our new and expanding operations in the State College / Bellefonte area.  Our ideal candidate must possess an innate desire to win and inspire others to do the same.    

Job Responsibilities:

·    Serve as the first point-of-contact and adhere our efficient and effective processes

·    Meet and exceed attainable sales quota set by our sales managers

·    Build and maintain a book of business through continuous prospecting, in and out of the dealership

·    Use a CRM to manage customer base; target prospects and follow-up accordingly

·    Create and manage a professional Facebook page

·    Work with finance and management to properly build deal folders

·    Shadow department experts to create opportunities to upsell additional services and products

·    Offer a complete shopping experience by introducing customers to service advisors 

·    Take advantage of resources and training made available by OEMs and dealership

·    Stay abreast on the latest technologies and news in the automotive industry

·    Foster open and honest relationships with team and management

·    Exercise leadership skills to mentor team members

Qualifications Skills/Requirements:

·    Completion of Business Administration or Automotive coursework preferred

·    Proficient knowledge of CRM systems

·    Excellent written and verbal communication skills

·    Clean, polished appearance becoming of our sales team

·    Must submit to and pass a background check and drug test

·    Must have a valid PA-issued Driver's License

Our company is one that constantly evolves.  The above duties should in no way be construed as a sales professional's only duties.  Our management team reserves the right to assign additional tasks and adjust performance expectations.

Our ideal candidate should have an absolute love for all aspects of business, especially the thrill of closing the deal.  You will have the moxie and fortitude to exceed all expectations - ours and yours.  This can be a very lucrative and rewarding position. Top sales professionals earn $80k or more annually with salary and unit bonuses. 

We believe in a healthy work / life balance.  Our sales professionals work five days per week and enjoy six paid holidays per year, plus accrued vacation and sick time.  Given the opportunity for growth and excellent benefits (health and retirement) package special consideration will be given to those with a minimum of two years of experience in automotive sales.   

Please submit your résumé to HR@StuckeyAuto.com.

Stuckey Automotive is an Equal Opportunity Employer.